Terms & Conditions Taxi Casino – Rights, Responsibilities & Platform Usage Rules

Taxi Casino is an online entertainment platform offering casino games, slots, lottery, progressive jackpots, and Sports Betting to eligible Malaysian players. The platform is accessible via taxicasino.best and operates in accordance with the policies set out in this document and other supporting documents such as the Privacy Policy and Responsible Gaming Policy.

By using the platform Taxi Casino — including simply browsing our website — you acknowledge that you have read and understood these Terms. Continued use of our platform following any amendment to these Terms constitutes your unconditional acceptance of those changes.

These Terms are effective from 1 January 2026 and supersedes all previous versions of the Terms & Conditions ever published by Taxi Casino.

To use the platform Taxi Casino, you must meet all of the following eligibility requirements without exception:

• Aged 18 years of age and above at the time of registration — this is an absolute requirement that cannot be waived under any circumstances
• Is an individual who is resident in or located within Malaysia at the time of using the platform
• Not listed on any gambling exclusion register maintained by a relevant authority
• Have full legal capacity to enter into a valid and binding agreement
• Not registering on behalf of or in the name of any other individual

Taxi Casino reserves the right to request age verification at any time, including during your first withdrawal or when suspicious activity is detected on your account.

Each individual is only permitted to hold one account only at Taxi Casino. This covers one account per phone number, per email address, per device, and per household. Holding multiple accounts — whether intentional or not — is a serious breach of these Terms.

During registration, you are required to:

• Providing personal information that is accurate, complete, and up to date including full name, active Malaysian phone number, and actual date of birth
• Create a strong password and keep it confidential — Taxi Casino will never ask for your password through any communication channel
• Provide an active Malaysian phone number for OTP verification and account communications
• Agree to submit identity verification documents when requested by the team Taxi Casino

You are fully responsible for all activity that takes place in your account. If you suspect your account has been accessed by an unauthorised party, please contact the support team Taxi Casino immediately.

Taxi Casino accepts deposits via the following Malaysian digital payment methods:

All deposits must be made from a payment method registered in your own name. Taxi Casino does not accept deposits from third parties. Any deposit found to originate from a third party will be returned and the associated account may be suspended pending investigation.

Taxi Casino does not charge any processing fees for deposits. However, your e-wallet provider or bank may apply their own charges, which are beyond our control.

Players may request a withdrawal at any time, subject to the following conditions:

• The minimum withdrawal amount is RM 30 per request
• Withdrawals must be made to the same payment method used for your last deposit, or a method that has been verified in your name
• Any wagering requirements associated with a received bonus must be fully met before a withdrawal can be processed
• KYC verification may be required for your first withdrawal or for withdrawals exceeding a certain limit

Withdrawal processing times at Taxi Casino is among the fastest in the industry:

• VIP Members: 5–15 minutes
• Regular Member: 15–60 minutes
• Large withdrawals (exceeding RM 20,000): up to 24 hours for security review

All bonuses and promotions offered by Taxi Casino — including welcome bonuses, weekly cashback, VIP rebates, free spins, and festive promotions — are subject to wagering requirements and the following additional terms:

• Every bonus has a wagering requirement stated explicitly on the relevant promotions page — please review it before claiming any bonus
• Unused bonuses that expire after the validity period (typically 7–30 days) will be automatically forfeited without notice
• Only one promotional bonus may be active in your account at any given time
• Bonuses may not be transferred to another player or exchanged for cash directly without first meeting the wagering requirements
• Winnings generated from free spins may be subject to a maximum withdrawal limit as specified in the relevant promotion's terms
• Taxi Casino reserves the right to void any bonus if abuse or fraud relating to that bonus is suspected

Players who register a new account are entitled to the welcome bonus stated on the registration page at the time of sign-up. The standard wagering requirement for the welcome bonus is 20x total bonus amount received, unless otherwise stated.

All games at Taxi Casino — slots, live casino, lottery, jackpot and Sports Betting — must be played in accordance with the rules set by the respective game providers and the platform's general policies. The following activities are strictly prohibited:

• Using automation software, bots, scripts, or any technological tools to play in an unauthorised manner
• Manipulating or attempting to manipulate any game, game outcome, or platform system
• Colluding with other players to gain an unfair advantage in games that require open competition
• Exploiting any technical bugs or system vulnerabilities — players who discover a bug are required to report it to support Taxi Casino immediately
• Communicating in a manner that is disruptive, threatening, or offensive towards other players or support staff

Game results generated by an independently audited RNG (Random Number Generator) are final and cannot be appealed solely on the basis of dissatisfaction with the outcome. However, clear technical errors may be reported and will be investigated in accordance with the official dispute procedure. Taxi Casino.

Taxi Casino takes its responsibility seriously in ensuring our platform is used for entertainment and not as a means of resolving financial problems. We provide the following tools to all players at no charge:

• Daily / Weekly / Monthly Deposit Limits — set the maximum amount you are comfortable depositing within that period
• Loss Limit — set a maximum loss limit before your gaming session is automatically stopped
• Session Time Limit — control how long you play in a single continuous session
• Temporary Self-Suspension — suspend access to your account for 24 hours, 7 days, or 30 days
• Permanent Self-Exclusion — permanently close your account if you feel the need to do so

Players who have applied for permanent self-exclusion will not be permitted to open a new account at Taxi Casino. We work with gambling support organisations in Malaysia and encourage players who need assistance to reach out to Talian Kasih 15999.

In line with our commitment, Taxi Casino will not send any promotions or marketing materials to individuals who have applied for self-exclusion or whose family members have requested a restriction on their behalf.

Taxi Casino is committed to protecting the privacy and security of all players' personal data. All information you provide to us is protected with 256-bit SSL encryption and managed in accordance with our full Privacy Policy.

In summary, we collect and process your personal data for the following purposes:

• Account management and identity verification
• Secure processing of financial transactions
• Compliance with KYC requirements and anti-money laundering regulations
• Account-related communications, promotions, and platform updates
• Enhanced user experience through anonymised analytics

Taxi Casino will not sell, rent, or disclose your personal data to third parties for marketing purposes without your consent. For full details, please refer to Privacy Policy us.

Taxi Casino reserves the right to suspend or close any player's account without prior notice in the following situations:

• Proven or suspected involvement in fraud, money laundering, or other illegal activities
• Holding multiple accounts on this platform
• Providing false or misleading information during registration or the KYC process
• Seriously or repeatedly breaching any provision of these Terms
• Individuals confirmed to be under 18 years of age
• Systematic abuse of the bonus system

If your account is closed due to a breach of the Terms, any legitimate funds (unrelated to any fraudulent activity) will be returned to you once the investigation is complete. The investigation process may take up to 30 business days.

Players who wish to voluntarily close their account may contact our support team Taxi Casino at any time. Voluntary closure will be processed within 24 hours and any legitimate balance will be returned in full.

Taxi Casino is not liable for any losses arising from the following situations:

• Technical disruptions or failures beyond the platform's control, such as internet outages, power failures, or third-party provider failures
• Financial losses resulting from gambling decisions made by the player themselves
• Unauthorised access to a player's account resulting from the player's own negligence in safeguarding their login credentials
• Loss of playtime due to scheduled system maintenance that was announced in advance

Taxi Casino does not guarantee that our platform will always be free from technical errors, although we continually strive to ensure smooth and uninterrupted operation. Any disruptions that occur will be communicated through our official channels as promptly as possible.

Taxi Casino reserves the right to amend, update, or replace any part of these Terms at any time without seeking individual consent in advance. However, we are committed to:

• Notify active players of material amendments via email or in-platform notification at least 7 days before the amendment takes effect
• Maintaining an archive of previous versions of the Terms, available upon player request
• Publishing a summary of key changes with each amendment made

Continued use of the platform Taxi Casino after the effective date of any amendment constitutes your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before the amendment takes effect.

For any enquiries regarding these Terms & Conditions, please contact our support team Taxi Casino:

• Email: support@taxicasino.best
• Live Chat: Available 24/7 within the platform
• Response time: Within 2–4 hours for email, instantly for live chat